We are thrilled to announce the winners of the BWH Hotel Awards 2025, recognising outstanding achievements in independent hospitality across Great Britain. This year's ceremony, held at the #PanEuropeanConvention2025 in Palma earlier this week, highlighted the exceptional efforts of our hotels excelling in sales, revenue generation, guest satisfaction, and sustainability.
Drum roll please:
🏆 Sales Champion Award 🏆 Congratulations to WorldHotels Distinctive The Crown Hotel London for winning the award for the most improved conversion in 2023/24 via our York Venues desk.
🏆 Revenue Champion Award 🏆 A big shoutout to Best Western Chiswick Palace & Suites for achieving the highest improvement in RGI for 2024 compared to 2023.
🏆 Brand Ambassador Award 🏆 Congratulations to Best Western Sysonby Knoll for having the strongest brand scorecard engagement metrics over the last 12 months.
🏆 Guest Satisfaction Awards 🏆 This award recognises hotels who have topped the GSS leaderboard for the last 12 months. Your focus on guest satisfaction sets a remarkable standard in hospitality.
Soft Branded Hotels: The Monterey Hotel, Sure Hotel Collection by Best Western
Hard Branded Hotels: Best Western Forest & Vale Hotel
🏆 Green Hotel of the Year 🏆 Congratulations to Castle Green for being honoured for its commitment to sustainability, achieving Silver REST accreditation, and implementing various eco-friendly initiatives. Your efforts towards a greener future are commendable!
🏆 Best Western Rewards Enrolments Award 🏆 Congratulations to the team at Best Western London Highbury, who achieved 3,234% of their sign-up goal in 2024!
🏆 Year of the Free Breakfast Award 🏆 Congratulations to Porth Veor Manor, Sure Hotel Collection by Best Western, for scoring an impressive 95.91% by BW guests for their breakfast! 🍳
🏆 Fans Favourite Award 🏆 Congratulations to The Queen Hotel at Chester, BW Premier Collection, voted for by our all-important Rewards Customers.
🏆 Hotel of the Year 🏆 Best Western Premier Mount Pleasant took home the top honour for overall excellence. 🌟 This ultimate award celebrates the best of the best based on brand engagement criteria, quality, and guest complaint figures.
Thank you so much for your dedication and commitment to the hospitality industry.
